If we are going to transform HR, to make it more relevant and impactful, then we need to invest our time and energy in user-centred or employee-centred HR design – making our products and services much more closely aligned to the needs and wants of our employees – rather than just what the organisation wants. This 5 minute video looks at how we can borrow and adapt techniques from our marketing colleagues and how they get close to the needs and wants of their customers.
Join our popular one day workshops in London where we’ll use our unique EACH framework (Employees as Adults, Consumers and Human Beings) to guide you through the latest thinking in HR, and give you insights into how to do each aspect of HR differently. Book your place here.
