If we are going to transform HR, to make it more relevant and impactful, then we need to invest our time and energy in user-centred or employee-centred HR design – making our products and services much more closely aligned to the needs and wants of our employees – rather than just what the organisation wants. This 5 minute video looks at how we can borrow and adapt techniques from our marketing colleagues and how they get close to the needs and wants of their customers.
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Recent Posts
Lessons from a scandal: Should bonuses be paid for ‘just doing the right thing’?
April 22, 2024The scandal of the Post Office, where managers are being incentivised to help with the public inquiry, begs the question - should we ever pay bonuses just 'for doing the right thing'?
Health and Wellbeing: Less Zoom Yoga, More Trust
April 2, 2024We should question whether our healthy snacks and instructive posters are addressing the real barriers to feeling well. Should HR be the caring parent and provide the right kinds of food, exhortations and education? Or should we look to reduce the things that create the stress in the first place?
How to help your leaders be more curious
March 4, 2024Being curious is good for us and our organisations, but some of us do it less than others. This blog explores how we can help leaders to show more curiosity.