The guide to changing performance management

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HR has believed what we’ve been told about performance management for decades. We have believed the accepted wisdom that if we want managers to take care of people performance, then […]

Great HR is messy!

As unpopular as it might be with leaders who often crave certainty, great HR is just ‘messy’. The HR leaders who are having the most impact, who are creating the […]

Building a great employer brand

Building an employer brand isn’t about having the slickest careers page or some corporate spiel about being a “great place to work.” It’s about creating something real — something that […]

Time to drop succession plans?

My first job was as a teacher in a college. Being new, I would put heart and soul into coming up with well-structured lesson plans filled with interesting ways of […]

The third evolution of HR

HR has been through a number of stages since its humble beginnings in the 1950’s and 60’s. For those of you who are as old as me, you’ll remember our […]

Making time to invest in ourselves

The Head of Customer Service of London Underground once told me about the nightmare of delays at rush hour. Each tube train carries around a thousand passengers and run every […]

Building an adult-to-adult culture

Dress codes, return to work interviews, mandatory training, appraisal forms, emergency time off approvals, and back to the office mandates .. just a few of the ways we let our […]