It’s one thing knowing we in HR need to change the way we work to make ourselves more relevant in a disrupted world.  But it’s another to turn it into reality.

What can we do when people don’t want to shift their habits?  How can we implement our ideas if no-one wants to listen?

The good news is that change doesn’t have to be as big and scary as you think.  Adapting techniques from consumer marketing, agile product design, and behaviour science, this book provides a complete toolkit for HR professionals to design and implement the changes they want to make.

Lucy Adams is on a mission to help organisations bring their human resources function into the 21st century.  She aims to provide the HR community into creating new ways to support businesses in today’s complex and ambiguous world.  Lucy describes herself as a ‘recovering HR Director’, having been in front line roles and on the boards of some major organisations including the BBC.