1. Payment shall either be taken at the time of the booking by credit card or on payment of an invoice. Such payment to be within 30 days of the date of invoice (Due Date). All invoice payments should be made by bank transfer to The Disruptive HR Agency Ltd bank account as detailed on the invoice. If the Fee is not paid in full by the Due Date, Disruptive HR may, without limiting its further rights, charge interest at 8% a year above the base rate Disruptive HR’s bank base rate from time to time in force. Such interest shall accrue on a daily basis from the Due Date until the actual date of payment.

Payment taken by credit card is processed by our payment partner. Payment is subject to our payment partner’s Terms and Conditions. We do not accept any responsibility or liability for these terms.

Disruptive HR reserves the right to charge any associated fees from a payment provider or transaction fees that may apply if payment is being made from overseas.

Unless otherwise expressly provided in these Terms and Conditions, all amounts referred to in these Terms and Conditions are exclusive of value added tax (VAT) or otherwise applicable sales tax which, where chargeable by Disruptive HR, shall be payable by you at the rate and in the manner prescribed by law.

  1. Once appointed if a client terminates the contract a cancellation schedule will apply:
  • 15 working days before delivery date 100% of agreed fees
  • 30 working days before delivery date 75% of agreed fees
  • 60 working days before delivery date 50% of agreed fees

  1. Client contracts may be modified by joint agreement in writing at any time to add or delete services to better fit the project and client’s needs.
  2. If a project requires additional services or content not identified in the original contract, this is, in effect, a contract change. An amendment will be made to the original contract and, once approved, becomes contractually binding.
  3. E-mail correspondence between both parties shall be deemed sufficient to acknowledge and prove changes to agreements for the form and content of projects.
  4. Any confidential or proprietary information which is acquired by The Disruptive HR Agency Ltd from a client company, person or entity will not be used or disclosed to any person or entity, except when required to do so by law. If required, The Disruptive HR Agency Ltd will sign and adhere to the conditions of any Confidentiality Agreement used by the client.
  5. Should the client have cause to make any complaint about any service, the complaint, if put in writing, will be acknowledged by The Disruptive HR Agency Ltd  within 14 days and a detailed reply will be issued to the client within a further 28 days thereafter. In cases of complaint, all relevant work together with invoice and original materials should be returned to The Disruptive HR Agency Ltd.
  6. The Disruptive HR Agency Ltd shall be under no liability if unable to carry out any provision of the contract for any reason beyond its control including (without limiting the foregoing) Act of God, legislation, terrorism, war, fire, flood, drought, failure of power supply, lock-out, strike or other action taken by suppliers or owing to any inability to procure materials required for the performance of the contract. During the continuance of such a contingency the client may, by written notice to The Disruptive HR Agency Ltd, elect to terminate the contract and pay for work done but subject thereto shall otherwise accept delivery when available.